Frequently Asked Questions
Everything you need to know about your next pair of elite performance basketball shoes.
How long does shipping take for my Way of Wade order?
Standard shipping typically takes 7-12 business days depending on your location. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.
What is your return policy?
We offer a 30-day return policy for items in their original, unworn condition with all packaging intact. Please note that shipping fees for returns are the responsibility of the customer unless the product is defective.
How do I ensure I am buying the correct size?
Way of Wade sneakers generally fit true to size. We recommend checking our detailed Size Guide located on each product page, which includes measurements in centimeters to help you find the perfect fit for the court.
Are these shoes suitable for outdoor basketball courts?
Many of our models feature durable rubber outsoles designed for high-performance traction. However, specific models like the 'All City' series are specifically engineered with extra-durable compounds better suited for outdoor surfaces.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various 'Buy Now, Pay Later' options like Klarna and Afterpay to make your purchase more convenient.
How can I verify the authenticity of my sneakers?
Every authentic pair of Way of Wade shoes comes with a unique QR code or security label on the packaging. You can scan this code on our official website to verify the product's authenticity.